Privacy Policy

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Create an account (name, email address, organization name)
• Subscribe to our services (billing information, payment details)
• Contact us for support (communication content)
• Request a demo or information (contact details, professional information)

Information Collected Automatically

When you access our platform, we automatically collect:

• Device and browser information
• IP address and location data
• Usage patterns and feature interactions
• Log data and analytics

Information from Third Parties

We may receive information from:

• Payment processors (transaction confirmations)
• Authentication providers (if you use social login)
• Public legislative databases (to power our tracking features)

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative communications (account updates, security alerts)
• Respond to your comments, questions, and support requests
• Send promotional communications (with your consent)
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service Providers

Third-party vendors who assist in operating our platform (hosting, analytics, payment processing, email delivery). These providers are contractually obligated to protect your information.

Legal Requirements

When required by law, subpoena, or legal process, or to protect our rights, safety, and property.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share information for other purposes with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection practices
• Secure data centers with physical security controls

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination, we may retain certain information for:

• Legal compliance and regulatory requirements
• Dispute resolution and enforcement of agreements
• Fraud prevention and security

You may request deletion of your personal information by contacting us at privacy@lobbyscape.com.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, contact us at privacy@lobbyscape.com. We will respond within the timeframe required by applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze usage patterns and improve our services
• Remember your settings and login information

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

Types of Cookies We Use

• Essential: Required for basic platform functionality
• Analytics: Help us understand how users interact with our platform
• Functional: Remember your preferences and settings

8. Third-Party Links

Our platform may contain links to third-party websites (including legislative websites we track). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will promptly delete it.

10. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the United States. We implement appropriate safeguards for international data transfers in compliance with applicable law.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information as defined by the CCPA.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: